Shipping policy
Hushly Shipping Policy
Order Fulfilment
We aim to fulfil and dispatch all orders within 48 hours of purchase. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive a confirmation email with tracking details once your order has been dispatched.
Delivery Times
Once dispatched, estimated delivery times are as follows:
- Metro and suburban areas — 5 to 10 business days
- Regional and remote areas — approximately 10 business days or more depending on location
Delivery times are estimates only and may vary due to circumstances outside of our control including carrier delays, weather events, or high demand periods.
Warehouse Locations
Depending on your delivery address we will ship your order from the closest available warehouse to ensure the fastest possible delivery to you.
Tracking Your Order
Once your order has been dispatched you will receive an email with your tracking number and a link to track your shipment. If you have not received your tracking details within 48 hours of placing your order please check your spam folder or contact us at info@hushlyco.com.
Concerned About Your Order?
If you have any questions or concerns about the status or estimated arrival of your order please don't hesitate to reach out to our team at info@hushlyco.com and we will do our best to assist you promptly.
Please Note
- Delivery times may be impacted during peak periods such as sale events and public holidays
- Hushly is not responsible for delays caused by third party shipping carriers once an order has been dispatched
- If your order has not arrived within the estimated timeframe please contact us and we will investigate on your behalf
For any shipping enquiries please contact us at info@hushlyco.com